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Growth seen in the unified communications market for enterprises is being driven by IP telephony, new research has suggested. Synergy Research Group’s latest report has highlighted that VoIP technology represented around 70 per cent of the total sector in western Europe during 2009. It also revealed that Avaya, Nortel and Mitel are among the top seven providers challenging each other to take up the largest share of the market. Jeremy Duke, principal analyst and founder of Synergy Research Group, said the race to take the number one spot was extraordinarily tight . He added: Nowhere else in the world do we measure such a close proximity and concentration of market shares. Research recently published by In-Stat revealed that around 288 million people are expected to use mobile VoIP technology by the end of 2013. One-third are expected to take up the systems with 3G operators, while 11 per cent are set to use WiMax services.

We had the chance recently to speak with Bruce A. Chatterley who has been president and CEO at Speakeasy since 2003. Originally founded as an Internet caf , the company has doubled in size and now offers a portfolio of broadband services and hosted VoIP targeted to the small business market. Best Buy purchased Speakeasy in 2007. According to Chatterley, Speakeasy’s attention to customer service has been one of the biggest factors that has helped it grow in the small and midsize business market, and offering service-level agreements has also contributed to the company’s success.
About 65% of the company sales come from its direct sales force, while 35% of sales are brought in by independent IT consultants. Speakeasy targets businesses with less than 100 employees, and 75% of its customers have less than 25 employees.In 2009, Speakeasy’s VoIP service helped the company grow by 25%, with hosted VoIP responsible for 80% of the increase in sales.

Vmware View with PCoIP: Download now When we asked Chatterley what he sees as trends for Speakeasy in the future, he suggested three things. First, he believes that hosted will continue to be a growing opportunity for service providers, especially as (wide area) Ethernet over copper becomes more widely available. He sees the ability to "remotely enable" VoIP connections as an important capability, especially as users look to replacing their desktop phones with mobile phones; he also sees the evolution of fixed mobile convergence and femtocell technology playing an important role in remote connectivity.
And Chatterley is also upbeat on the opportunities created by a partnership between Speakeasy and "Best Buy for Business" as both organizations work together on a common goal to serve customers well.

Our thanks to Mr. Chatterley for sharing his success story and his thoughts about the future of VoIP.

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Chrysler is set to begin channeling live, mobile TV into Chrysler, Jeep, Dodge and Ram vehicles. The company will showcase its new technology in a Ram 2500 at the 2010 Dallas Auto Show. Chrysler will become the first automaker in the United States to offer live, mobile TV to consumers in over 100 U.S. metropolitan areas. The system offers something for everyone: college and professional sports, breaking news, children’s shows, primetime sitcoms, reality TV and daytime dramas. How it works Television signals are delivered through a dedicated multicast network built by San Diego-based FLO(TM) TV Inc., a live, mobile TV service provider, and a wholly owned subsidiary of Qualcomm Inc.
FLO TV offers live and time-shifted programming from top entertainment brands. The service is available in more than 100 major markets and many interstate driving corridors, however it is not available in some rural areas. Audiovox Corp., of Hauppauge, NY, supplies FLO TV Auto Entertainment hardware that integrates with Chrysler, Jeep, Dodge and Ram vehicles’ existing entertainment systems and new Mopar 7-inch DVD screen systems.

A small antenna, about the size of a laptop mouse, is mounted on a vehicle’s roof to deliver the digital TV signal. Inside the vehicle, the receiver and wiring are installed under the interior trim of the vehicle and are not visible to occupants. User-friendly wired and wireless remote controls allow viewers to easily surf channels, similar to TV systems at home. Mopar’s suggested retail price is $629, plus installation. A one-year pre-paid subscription is included with installation. What cars will have it? The entertainment package is available as a dealer-installed option on the following 2008-2010 model-year vehicles with factory DVD entertainment systems: Chrysler Town Country, Jeep Grand Cherokee, Jeep Commander, Dodge Grand Caravan, Dodge Journey, Dodge Nitro, Ram 1500 and Ram 2500/3500.
The service also may be added to select 2008-2010 model-year vehicles when new Mopar headrests or seat-top DVD entertainment systems are purchased. Mopar’s live, mobile TV option includes a 3-year/36,000-mile warranty on new vehicles or a 12-month/12,000-mile warranty on used vehicles for hardware and installation. Is this a sign of the apocalypse? Well, it’s probably not an epic crash of civilization, but it can’t be seen as good news for highway safety. As a responsible automaker, Chrysler makes sure that none of the video screens are where the driver can watch a video or turn on the game while cruising down the freeway. The aftermarket will take care of that, however, so look for anti-TV laws modeled on the hands-free cell phone laws to follow the first few avoidable crashes.

Get alerts when there is a new article from the Car News, Views, and Reviews Examiner. Read Examiner.com’s terms of use. Email Address Include other special offers from Examiner.com Terms of Use If you like this … Just adequate Avenger shows why Chrysler is bankrupt View all Remember the Chrysler-Fiat deal? It kind of got lost in the national debate about General Motors bankruptcy and takeover by the federal government.
But with Fiat now – mostly – calling the shots for Chrysler, we are beginning to see evidence of where this latest iteration of the new Chrysler is headed. Examiner.com s Auto Review Examiner, John Matras, is in Geneva and reports that Chrysler is being paired there with Lancia. Not familiar with Lancia? It s a storied Italian marque, with a rich racing history – remember the Lancia D50? – and is known for strong engineering prowess. As John reports: Chrysler products have been on the market in Europe for some time, with actually the Chrysler Grand Voyager minivan made in Graz, Austria. The decision was made – no doubt by Fiat Group boss and now Chrysler CEO Sergio Marchionne himself – to feature the Chrysler 300C concept on the American side of the stand.

Chrysler Group LLC won’t reap the benefits of its alliance with Fiat SpA until 2012 but that doesn’t mean the cupboard is bare. To the contrary. This year, Auburn Hills-based Chrysler plans to introduce three new vehicles that are acknowledged leaders in their segments and one new model that gets it into a growing and potentially lucrative new market.
The first Fiat model, the 500, also will arrive, giving Chrysler dealers a sophisticated and chic little car that’s smaller and considerably less expensive than the Mini Cooper. That’s the formula for a dynamite year for a car company. If we hadn’t fixated on what Chrysler lacks, rather than what it has, we might be talking about the flood of new models coming from Auburn Hills. Chrysler’s deficiencies drove the company into bankruptcy and an alliance with Italy’s Fiat. The new vehicles coming this year, though, are a useful reminder of what Chrysler does well, and why Fiat wanted control of Chrysler. Built-in audience First comes an all-new Jeep Grand Cherokee, hitting the road in about two months. Sport utility vehicles became emblematic of Detroit’s dysfunction, but there’s still a market for them, and the new Grand Cherokee looks like a winner. Its elegant looks sheath a classy interior and the go-anywhere ability that make Jeep one of the auto industry’s strongest brands. A brand-new seven-seat crossover SUV for Dodge – the brand’s first vehicle in the popular segment dominated by models such as the Toyota Highlander and Chevrolet Traverse – is to follow the Grand Cherokee out of Chrysler’s plant off Jefferson Avenue in Detroit in the third or fourth quarter of this year.

At about the same time, dynamic new versions of the exciting Chrysler 300 and Dodge Charger sedans are to arrive in dealerships. There’s a built-in audience for those cars, as there is for the new Grand Cherokee. All three are examples of what Chrysler does best. Few, if any, automakers on Earth do it better. They also will be the first models to feature Chrysler’s new Pentastar V6 engine, which should improve performance and fuel economy. –>(2 of 2) Also late this year, 11 of Chrysler’s existing models – vehicles such as the Chrysler Town & Country and Dodge Grand Caravan minivans and Chrysler Sebring and Dodge Avenger midsize sedans – will get what Chrysler design chief and Dodge brand boss Ralph Gilles called "an intervention" when we spoke at the Chicago auto show recently.
More improvements The mild changes the carr-yover vehicles already received earlier this year – new trim levels and equipment packages, interior upgrades for the Dodge Caliber, etc. – are merely a bridge to substantial improvements coming late this year and early in 2011, Gilles said. "We have intensely looked at every source of angst in our existing products," he said, promising changes of the same magnitude the award-winning Ford Fusion got last year – new powertrains, interiors, some exterior design changes.

"We’re taking the platforms to new levels" to keep business flowing at Chrysler dealerships until the much-talked-about Fiat-based compacts and subcompacts begin arriving in 2012, Gilles said.
There’s no question Chrysler needs Fiat technology and engineering to produce world-class compact and smaller cars, but don’t delude yourself into thinking Fiat is providing them out of charity. Fiat expects to benefit greatly from Chrysler’s expertise in developing vehicles like the 300, Grand Cherokee, minivans and pickups.

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It s the media s vertitable nail in… Re: NHTSA Data Dive 4: Did Toyota Recall The Wrong Cars? psarhjinian – Toyota in general and the Camry in particular** have suffered first-year teething problems, enough to see CR revoke their post-redesign…

ANALYSIS People are at the heart of human resources but technology must not be overlooked in this part of the business. Andrew Donoghue points out the tech areas of which all HR directors must take note. Smart businesses have always recognised the importance of maximising their most valuable asset – staff – with an effective human resources department. But amid the faltering recovery from the financial crisis, HR is increasingly being recognised for its strategic value as UK plc look towards growth. To help HR meet this increasingly strategic role, proactive firms should investigate how IT can be used to make HR an even more precise discipline, says Richard Beatty, professor of human resources and leadership at Rutgers University, New Jersey.
"Only 15 per cent of positions – not people – really have a direct impact on the creation of customer and economic value in firms." he says. "Unless you know and understand where that is happening and manage towards that through the smart use of data and analytics then you will probably under-perform as a business." But while Beatty sees the potential of technology to increase the sophistication of the HR, he has questioned whether this "people-centric" discipline has the technical pedigree to cope with a more data intensive role.

"The language of organisations is numbers; HR isn’t very good at data analytics," Beatty told a recent CFO conference in Orlando. "They don’t think like business people. Many of them entered human resources because they wanted to help people, which I’m all for, but I’m also for building winning organisations." People not technology While some HR practitioners might disagree with Beatty’s assessment, recent research conducted by management consultants Accenture appears to back up his view.
HR was at the bottom of a list of business functions when it comes to investments in analytics, the company found. Only 13 per cent of 600 senior managers at US and UK companies interviewed cited analytics as important to HR. "Only a small number of HR functions are successfully using the data they collect to help make better fact-based decisions and improve business performance," says Dave Rich, managing director of the analytics department at Accenture.

Another recent survey by UK IT services company Logica paints a similar picture about the limited IT resources available to some HR departments. More than a third of HR departments questioned felt their HR systems were not adequate to support changes in the business when the recovery gets fully underway. Around 50 per cent of companies also admitted they weren’t able to provide strategic data to the business. "Too frequently we have found that this sophisticated HR intelligence has proven to be the missing link that has held back HR leaders from playing business planning roles within the organisation," says Patricia Taylor, Logica’s global HRS director.
So what sort of technologies should HR departments be exploring as the UK emerges from recession?